frequently asked questions

frequently asked questions

We stand behind everything we do, and it is our mission to exceed your expectations. If you are not completely satisfied within ten days of receiving your services please reach out to us so we can take care of you.
On occasion we understand that you may need to reschedule an appointment. If it is possible please provide us 24 hours notice out of respect to our staff so we may fill the vacancy…we really appreciate it.

One of life’s greatest challenges can be choosing a stylist. We have created our own Hair Harmony Quiz to help you reflect on what you are looking for and narrow down your options. We also believe that you should feel free to change stylists within the salon at your convenience. This provides you with a variety of talent and some flexibility in booking appointments. We suggest having two or three regularly so you are always assured of knowledgeable, personalized service regardless of emergencies, vacations, illnesses or unexpected travel plans.

Achieving the perfect color is a commitment. The range of results can be 1-12 levels with a minimum of 9 natural tone ranges and a full rainbow of fashion tones. Fashion Colors require dedication. We must apply these temporary shades on a light canvas and require a pre-lightening session. Social Media, photos, lighting and filters have changed the expectations of these artistic services. Coloring hair is a complex chemistry process. Hair has physical limits and as stylists we do our best to maximize results with minimal damage to the hair. This means that in order to achieve YOUR PERFECT COLOR it may take several sessions. Your stylist will discuss this commitment with you in your consultation, price the sessions and schedule your followup appointments. We want to do our best to set realistic expectations and help you achieve the hair of your dreams.

Share the Love with your friends and family directly from your APP or online booking. Click on the link online or in the APP for your customized referral code to share with New Guests to the salon. Once they have had their appointment you will automatically earn a $25 THANK YOU Gift Card directly on to your account that you can use toward your next visit. All referrals must use your custom link to earn your benefit. Please note there is no cash value to this gift.

Trios Salon has Omaha’s best advanced training and mentoring programs for hair stylists. We have spent years refining the details to ensure our guests receive exceptional hair services. Trios is proud to offer a Value Level of Services to our guests with our Apprentices while they are still under the supervision of a mentor. Apprentices have been fully trained and are refining their skills all while building their business. It is our pleasure to offer our clients a fully comprehensive consultation at no extra charge before every salon service. We want you to be as happy as possible and we are here to make your experience exceptional.

Trios and XOXO Salon only offers in-salon hair services.  As Licensed and Regulated professionals, we cannot legally provide on-site or travel services.  Only Licensed Mobile Salons are legally allowed to travel onsite in the State of Nebraska.  We are very limited on hosting bridal parties in the salon and require a deposit of 50% in the form of a gift card prior to booking. Please fill out the form and we will reach out to you as soon as possible.

We specialize in hair services and do not offer skin, nail, massage or makeup services. We cannot allow unlicensed makeup artists to perform services in our salon at any time. We do offer eyebrow, lip and face waxing for our guests.

We have made the decision to not offer chemical perms or straightening services at this time. In order to achieve the best result from these services they need extra education, time and dedication. We would be happy to refer you to another salon that is committed to specializing in these services. 

Our certified stylists are proud to offer Babe and Cinderella extensions. Extensions are an investment that will require routine salon maintenance and at-home upkeep. We do not price extensions online because they can range in cost from $200 for a few pieces to $3000 for a full head of top quality hair. For ALL extension inquiries, we must schedule a complimentary consultation with one of our Certified Extension Stylists to ensure that we select the proper color, length, and bond type best for your hair. We will provide options for your extensions, pricing for the hair and the installation, as well as the cost for maintenance. There is no charge for this consultation.  

We love dogs and cats. However, we are unable to have them in the salon due to state laws governing hair salons. Guide animals are of course an exception. We appreciate your understanding!